Privacy Policy
Privacy Policy
At Watan Superstore, we respect your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide us when you use our website. We may update this policy from time to time, and we encourage you to review it regularly to stay informed of any changes.
What We Collect
Information You Give Us
When you make a purchase, register on our website, subscribe to our newsletter, or engage in other activities on our site (such as writing reviews, contacting customer support, or participating in promotions), we may collect the following information:
- Name (First and Last)
- Address
- Phone number
- Email address
- Financial and credit card information
- Order details
- Any other information you provide us during registration or contact with our team
Information We Collect About You
We use cookies and similar technologies to collect information about how you interact with our website. This data helps us improve your shopping experience and identify areas for improvement. For more details, please refer to our Cookie Policy.
Transactional Information
We may collect details of your transactions made through our website. However, we do not process or store any credit or debit card information. All payments are securely handled by our trusted payment gateway providers.
Information We Receive From Other Sources
We may also receive information about you from third-party sources, such as business partners, payment services, delivery services, marketing agencies, and analytics providers. This information is combined with the data you provide to help us deliver a more personalized experience.
What We Do With Your Information
We use the information we collect to:
- Fulfill our obligations from contracts entered into between you and us
- Provide you with products, services, and information you request
- Process purchases, exchanges, and returns
- Notify you about changes to our services
- Analyze and detect fraud for protection and risk assessment
- Improve our website, ensuring a better user experience
- Keep the website secure and protect your personal data
- Provide marketing communications and make suggestions about products or services that might interest you
- Allow participation in interactive features on our website
Social Media Platforms
We operate on several social media platforms. These platforms may be operated outside of the EU and may not be fully compliant with the GDPR, though they may adhere to the U.S. Privacy Shield protocol. Any personal data collected from these platforms is done in response to your voluntary interactions with us. If you request to remove your personal data, we will comply with your request.
Analytics
We use Google Analytics to monitor how visitors use our website. This data is anonymized, and we retain user and event data for no longer than two years.
Sharing of Information
We do not share, sell, or lease your personal information except when necessary to process transactions or deliver services that you have requested. In fulfilling your orders and providing services, we may share your data with trusted service providers, including:
- Payment gateway providers
- Delivery partners
- Analytics and marketing agencies
- Credit reference agencies
How We Store Your Personal Data
We store all personal information on secure servers and take appropriate measures to safeguard your data. While we strive to protect your data, no method of transmission over the internet is completely secure. Any data you send to us is at your own risk. Once we receive your data, we apply strict security measures to protect it from unauthorized access.
Links to Other Websites
Our website may contain links to third-party websites. Once you click on these links and leave our website, please note that we do not have control over those sites or their policies. We cannot be held responsible for any personal information you provide to those sites.
Your Rights
Under applicable data protection laws, you have the following rights regarding your personal information:
- Right to be informed about how your data is collected and used
- Right to access the personal data we hold about you
- Right to rectify any inaccurate or incomplete information
- Right to request deletion of your information, where applicable
- Right to restrict processing of your data in certain circumstances
- Right to data portability, allowing you to obtain and reuse your personal information
- Right to object to specific uses of your data, such as for marketing purposes
- Right not to be subject to decisions based on automated processing
If you wish to exercise any of these rights or have concerns regarding our privacy policy, please contact us at support@watansuperstore.com or write to us at:
Data Protection Officer
Watan Superstore
14 Rochester St, Bradford BD3 8ED
Phone: 01274 661756